EARNWAY GROUP LIMITED ('we,' 'us,' or 'our') owner of routescapes.com, values your trust. This is why we want you to be aware of how we collect, use, and disclose your information. The Privacy Policy mentioned below describes the practices that are related to the information that we collect by us when you visit our website (collectively, the “Website”), access or use our software applications that on mobile devices (the “App”), or avail our booking services provided via our Website, App, and contact centers (the “Services”).
When you visit our website, access, or use our app or avail our services, you are agreeing to the terms and conditions of the below-mentioned Privacy Policy and our Terms & Conditions.
Personal Information refers to any information which identifies you as an individual and relates you to an identifiable person. It includes:
In case you share any Personal Information related to someone else with us or our service providers for the services to be availed, you are required to represent that you have the permission or authority to do so. With that authority or permit, you are allowing us to further use that information according to this Privacy Policy.
We collect your Personal Information in a variety of ways and share it with our Service Providers. How we do so includes:
• Through our Services: We may collect Personal Information when you subscribe for a promotion, make a booking with us or avail of our services.
• Offline: If you reach out to us via our customer care service, we may collect your Personal Information from you offline.
• From Social Media Sources: We may access your social media information via social media platforms including other third parties to the extent the applicable law permits.
We may use Personal Information:
• As we believe necessary or appropriate:
Your Personal Information may get disclosed to the following entities.
As necessary or appropriate:
Other Information refers to any information which is not directly revealing your specific identity or relate you to any individual. Other Information includes:
Using cookies: The cookies are known as the pieces of information which are stored directly on the computer being used by you. Usually, cookies collect information like the type of browser, amount of time spent on a particular webpage on the Route scapes website, the number of pages visited, your preferred language, and other anonymous traffic data.
Using pixel tags: The pixel tags may be used by Route scapes to track the actions of users of the Services and measure the results of our marketing campaigns. This also includes compiling the statistics about usage and customer response rate.
IP Address: It is a number assigned to your computer by your Internet Service Provider. We may identify your IP address when you have logged in automatically on our server files and know the time of the visit along with the number of pages (s) visited on Route scapes. This is a standard practice and is done automatically by most of the websites and apps. The reason to collect IP addresses is to know the usage levels, diagnose server issues, and administer the Services provided. We are also able to derive your approximate location from your IP address.
Physical Location: The physical location of your device may be used to provide you with personalized location-based content and to serve you with geo-targeted advertisements. As a user, you can allow or deny this usage through your device settings.
From you: We may ask you for information including your preferred means of communication and any special travel requests (example: dietary restriction or health concerns.) This information is collected by us when you provide it voluntarily.
We, as a travel agency, use third-party advertising companies to serve you our advertisement and services that may be of interest to you. These advertisements depend on your access and use of the Services on any of the devices used by you. To do so, these third-party companies may place or recognize cookies in your browser.They may furthermore use the technology to recognize you across different devices like mobile or a laptop. If you want to know more about this practice, please
Under security, we seek reasonable measures that are organizational, technical, and administrative to protect Personal Information within the organization. However, with this, unfortunately, no data transmission or storage system is 100% secure. So, in such a case, if you have any reason to believe that your interaction with us is not safe now or your security has been breached or compromised, please immediately notify us on +1-716-442-1024 or write to us on info@routescapes.com
As our customer, you are free to make your choices regarding the use of your Personal Information. You can choose to opt-out from receiving our marketing communications by contacting us on +1-716-442-1024 or by writing to us on info@routescapes.com
Route scapes will comply with your request at the earliest. However, please note that even if you opt-out of receiving marketing communications, you will continue to receive the operational messages or emails that curtail the details of your bookings, and you cannot opt-out of that.
We keep your Personal Information retained with us till it's necessary and to fulfill the purpose as outlined under this Policy. There may be some circumstances under which a longer retention period may be required. In such cases, retaining the data is permitted under law.